Frequently Asked Questions

What exactly is a ReadyGuide?

A ReadyGuide is a beautifully designed, downloadable PDF packed with practical, step-by-step information for a specific life moment. Think of it as the expert guide a friend would hand you — clear, organized, and ready to use immediately.

How do I receive my guide after purchasing?

Instantly. Right after checkout, you’ll receive an email with your download link. You can also access it from your order confirmation page. No waiting, no shipping.

What format are the guides in?

All guides are delivered as PDF files. They work on any device — phone, tablet, laptop, or desktop — and can be printed at home if you prefer a physical copy.

Can I share my guide with someone else?

Each purchase is licensed for personal use. If someone you know would benefit from a guide, we’d love for them to grab their own copy!

Do you offer refunds?

Because our products are digital and delivered instantly, we don’t offer refunds after download. That said, if you experience any technical issues accessing your file, contact us at store@readyguides.co and we’ll make it right.

Is my payment secure?

Yes. All transactions are processed through Shopify’s secure checkout, which uses industry-standard SSL encryption. We never store your payment information.

Do you have guides in Spanish?

Yes! “Gato Feliz, Casa en Paz” is our Spanish-language cat enrichment guide, and we’re actively expanding our bilingual catalog. Check back soon.

I have a question that isn’t here. How do I reach you?

Email us anytime at store@readyguides.co. We’re a small team and we actually read and respond to every message.